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    <title>FAQ: How do I cancel my Premium Subcription - Tribe.net FAQ - tribe.net</title>
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      <title>Re: Oops, the automatic payment went through before I canceled. Can I get a refund?</title>
      <link>http://faq.tribe.net/thread/b775de6a-a3c6-4347-bfac-224d1ab8642a#00942736-d4c0-42ab-9f38-913cb758cbeb</link>
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      <pubDate>Fri, 30 Jan 2009 01:49:17 GMT</pubDate>
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      <dc:creator>Tribe.net Help</dc:creator>
      <dc:date>2009-01-30T01:49:17Z</dc:date>
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    <item>
      <title>Oops, the automatic payment went through before I canceled. Can I get a refund?</title>
      <link>http://faq.tribe.net/thread/b775de6a-a3c6-4347-bfac-224d1ab8642a#dc3a2e85-100f-40af-b397-3b43ded79bd9</link>
      <description>In most cases, yes. We are able to issue refunds up to 60 days after a payment is made. You must still cancel the subscription, however, if that is what you want to do. Simply write to help@paypal.com and tell us the email address you use with PayPal, your Tribe account email address, or subscription id (found on your payment receipt).&#xD;
&#xD;
We would prefer that you not open a dispute with PayPal, which requires extra steps and research on our part. &#xD;
&#xD;
Please do not dispute the charge with your bank. That will block the transaction and prevent us from issuing your refund quickly.</description>
      <pubDate>Sun, 11 Jan 2009 04:01:00 GMT</pubDate>
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      <dc:creator>Tribe.net Help</dc:creator>
      <dc:date>2009-01-11T04:01:00Z</dc:date>
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    <item>
      <title>FAQ: How do I cancel my Premium Subcription</title>
      <link>http://faq.tribe.net/thread/b775de6a-a3c6-4347-bfac-224d1ab8642a#48ed9ec3-2cf3-4bef-88b9-976e7945ec11</link>
      <description>As PayPal manages the subscription payments directly and we can't get into your PayPal account, you will need to go to PayPal and sign in to unsubscribe.&#xD;
&#xD;
- login to your account at www.paypal.com&#xD;
&#xD;
- At the top menu click the blue box called "My Account"&#xD;
&#xD;
- From the gray sub menu click "History"&#xD;
&#xD;
- From the box on the left  titled "History" click "Advanced Search"&#xD;
&#xD;
- Enter "tribepay@tribe.net" in the "search for" box (without the quotes" and select "Email" from the "In" popup.&#xD;
&#xD;
- Set the date range back at least 14 months (for example 9/1/2007).&#xD;
Click "Submit"&#xD;
&#xD;
PayPal will return a list of your transactions with Tribe.  Click on the "details" link in the line marked "Subscription Creation" to open up the details of the subscription.&#xD;
&#xD;
- At the bottom of the window you will will see a gray button marked "Cancel Subscription."  Select this if you want to cancel your subscription.</description>
      <pubDate>Sun, 11 Jan 2009 03:57:33 GMT</pubDate>
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      <dc:creator>Tribe.net Help</dc:creator>
      <dc:date>2009-01-11T03:57:33Z</dc:date>
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