cannot sign in to my profile

topic posted Thu, October 25, 2007 - 6:00 PM by  spark*l clone
everything worked until the long 'donut panic' last week.

now when i try to log in to my "spark*l" account, i am told that my email/password is invalid. when i attempted to change my password (forgot your password? feature), it informs me that my email does not belong to a registered user. funny, but my profile is still there, and it still looks like me, and i never changed my email address.

in order to read my tribes and to post my dilemma here, i've set up a secondary hotmail account and this "spark*l clone" tribe account. i've already sent three emails to help@tribe.net, with no response.

any thoughts on what else i can try?
:)*
spark*l (clone)
posted by:
spark*l clone
Los Angeles
  • Re: cannot sign in to my profile

    Mon, April 14, 2008 - 11:15 PM
    still waiting. promises were made months ago to help me, but i'm just small potatoes, i guess. much too busy charging for premium members and adding lots of bells and whistles... if i could just access my stuff, i'd archive it with cut and paste, but i can't get in!!! plus, i'll lose all my friends list, my blogs, my friends' comments, and the writeups on my photos. this truly sucks.
    • Re: cannot sign in to my profile

      Sun, June 15, 2008 - 12:50 PM
      darren's only comment to me was this:
      ~~~~~~
      Re: cannot sign in to my profile
      Tue, December 11, 2007 - 11:57 AM
      I've been trying to figure this one out -- I did some work on it last night. You're not the only person that this issue is affecting. I'll keep you updated, sorry this is taking me so long to figure out.
      ~~~~~~~

      that was six months ago. i am very disheartened that i cannot access my photo album, my blogs with friends' comments, my friends list, and all my sent and received emails.

      why can't this issue be resolved? it really sux. nobody seems to be there to help.

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